Privacy Policy

Last updated: January 2026

Introduction

Cadoper Hospitality LLC, operating Cadoper Hotel in Miami, Florida, is committed to protecting the privacy and personal information of our guests, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal data when you interact with our website at cadoper.com, make reservations, use our services, or communicate with our team. By using our website or services, you acknowledge that you have read and understood this policy. We encourage you to review it periodically, as we may update it to reflect changes in our practices or applicable legal requirements.

Information We Collect

We collect personal information that you voluntarily provide when completing booking forms, contact forms, or registration for our rewards program. This may include your full name, email address, telephone number, postal address, payment details, travel dates, room preferences, dietary requirements, and accessibility needs. We also collect information automatically when you visit our website, including your IP address, browser type, device information, pages viewed, and referring URLs through cookies and similar technologies as described in our Cookie Policy. If you communicate with us via email, phone, WhatsApp, or Viber, we retain records of those communications to provide customer support and maintain service quality.

How We Use Your Information

Personal data is used primarily to process reservations, deliver requested services, communicate booking confirmations, and respond to enquiries. We use contact information to send transactional messages related to your stay, including check-in reminders, service confirmations, and post-stay feedback requests. With your explicit consent, we may send promotional communications about special offers, events, and loyalty program updates. You may opt out of marketing communications at any time by following the unsubscribe link in any email or contacting us directly. We analyse aggregated, anonymised website usage data to improve our digital services and user experience without identifying individual visitors.

Legal Basis for Processing

We process personal data on the basis of contractual necessity when fulfilling reservations and service agreements you enter into with us. Where required by applicable law, including the Florida Information Protection Act and applicable US privacy laws and relevant international frameworks, we rely on your consent for marketing communications and certain analytics activities. We may also process data where necessary to comply with legal obligations, such as tax reporting, fraud prevention, and responses to lawful requests from authorities. Legitimate interests, such as maintaining security and improving our services, provide an additional basis where permitted and balanced against your rights.

Data Sharing and Disclosure

Cadoper Hospitality LLC does not sell personal information to third parties for their marketing purposes. We share data with trusted service providers who assist in operating our business, including payment processors, email delivery platforms, property management systems, and IT infrastructure providers, all bound by confidentiality agreements and data processing terms. Information may be disclosed to law enforcement or regulatory bodies when required by law or to protect the rights, property, or safety of Cadoper Hotel, our guests, or others. In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the successor entity subject to equivalent privacy protections.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. Booking and transaction records are typically retained for seven years to comply with financial and tax regulations. Marketing consent records are kept until you withdraw consent plus a reasonable period to honour opt-out requests. Website analytics data is retained in aggregated form and individual session data is deleted according to our data retention schedule reviewed annually in 2026.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted connections for data transmission, access controls limiting employee access to personal information on a need-to-know basis, regular security assessments, and staff training on data protection practices. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data, as well as the right to data portability and to object to certain processing activities. To exercise these rights, contact us at cadoper@hotmail.com with sufficient information to verify your identity. We will respond to valid requests within the timeframe required by applicable law. If you believe we have not handled your data appropriately, you may lodge a complaint with the relevant privacy authority in your country of residence.

International Transfers

As Cadoper Hospitality LLC maintains administrative offices in the United States and operates a hotel in Miami, Florida, personal data may be transferred between these jurisdictions and to service providers located in other countries. Where transfers occur, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions recognised by applicable authorities, to protect your information to a standard comparable to that required in your home jurisdiction.

Children's Privacy

Our website and services are not directed at individuals under the age of eighteen, and we do not knowingly collect personal information from children without parental consent. If we become aware that we have collected data from a child without appropriate authorisation, we will take steps to delete that information promptly. Parents or guardians who believe their child has provided personal data to us should contact us immediately.

Changes to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated by posting the updated policy on our website with a revised effective date. Continued use of our services after such changes constitutes acceptance of the updated policy. We recommend reviewing this page periodically to stay informed about how we protect your information.

Contact Us

For questions, concerns, or requests related to this Privacy Policy or our data handling practices, please contact Cadoper Hospitality LLC at cadoper@hotmail.com or write to us at 100 SW 10th St, Miami, USA. Our data protection coordinator will address your enquiry and assist with any rights requests you wish to make under applicable privacy legislation.