Terms of Use

Last updated: January 2026

Agreement to Terms

These Terms of Use govern your access to and use of the Cadoper Hotel website located at cadoper.com and the services offered by Cadoper Hospitality LLC, including room reservations, ancillary services, and loyalty program participation. By accessing our website, submitting a booking form, or staying at our property, you agree to be bound by these terms. If you do not agree with any provision, you should not use our website or services. We reserve the right to modify these terms at any time, and your continued use following posted changes constitutes acceptance of the revised terms.

Reservations and Bookings

All reservation requests submitted through our website forms are subject to availability and confirmation by our reservations team. A booking is not guaranteed until you receive a written confirmation email specifying room type, dates, rate, and applicable conditions. Rates displayed on our website are indicative and may vary based on seasonality, occupancy, and promotional periods. We reserve the right to decline reservations at our discretion, including cases of suspected fraud, incomplete information, or previous violations of hotel policies. Guests must be at least eighteen years of age to make a reservation unless accompanied by a parent or legal guardian.

Payment and Pricing

Payment terms are specified in your booking confirmation and may include prepaid, partially prepaid, or pay-at-property options. All prices are quoted in US dollars unless otherwise stated and include applicable taxes where indicated. Additional charges for extra services, minibar consumption, parking, or damages will be applied to your account and settled at checkout. We accept major credit cards and other payment methods as communicated during the booking process. Currency conversion fees charged by your bank are your responsibility and are not controlled by Cadoper Hospitality LLC.

Cancellation and Modification

Cancellation policies vary by rate plan and are summarised in your confirmation email. Flexible rates typically permit free cancellation up to forty-eight hours before the scheduled arrival date. Prepaid and promotional rates may be non-refundable or subject to partial forfeiture as explicitly stated at the time of booking. Service bookings follow a separate cancellation schedule outlined on our Services page, generally requiring forty-eight hours notice to avoid fees. Modification requests are handled on a best-effort basis and may result in rate adjustments if room category or dates change. No-shows without prior cancellation notification may be charged the full reserved stay amount.

Guest Conduct

Guests are expected to conduct themselves respectfully toward staff, other guests, and property. Prohibited activities include excessive noise, smoking in non-designated areas, unauthorised parties, illegal substance use, and damage to hotel property. We reserve the right to evict guests who violate these standards without refund and to report unlawful behaviour to authorities. Pets are permitted only with prior approval and may incur additional cleaning fees. Maximum occupancy limits per room category must be observed for safety and insurance compliance.

Services and Amenities

Descriptions of services, amenities, and facilities on our website represent our offerings as of 2026 and may be modified due to maintenance, seasonal availability, or operational requirements. We endeavour to notify affected guests of temporary closures or changes but cannot guarantee uninterrupted access to all amenities at all times. Spa, dining, and event services are subject to the specific conditions listed on our Services page, including age restrictions, dress codes, and health disclaimers. Our satisfaction guarantee applies to service delivery failures attributable to Cadoper Hotel and does not cover subjective preferences or external factors beyond our control.

Loyalty Programme

Participation in the Cadoper Rewards Programme is governed by supplementary program terms communicated at enrollment. Points have no cash value, are non-transferable, and expire after twenty-four months of account inactivity unless otherwise stated. Tier benefits are applied automatically upon qualification and may be modified with reasonable notice to members. Fraudulent accumulation or redemption of points will result in program termination and potential legal action. Cadoper Hospitality LLC reserves the right to discontinue the program with ninety days written notice to active members.

Website Use

You may use our website for lawful personal and non-commercial purposes related to researching and booking Cadoper Hotel services. Unauthorised scraping, automated data collection, interference with website functionality, or attempts to gain unauthorised access to our systems are strictly prohibited. Content on this website, including text, images, logos, and design elements, is owned by Cadoper Hospitality LLC or licensed to us and may not be reproduced without written permission. Links to third-party websites are provided for convenience and do not imply endorsement of their content or practices.

Limitation of Liability

To the fullest extent permitted by applicable law, Cadoper Hospitality LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim related to a specific booking shall not exceed the amount paid for that booking. We are not responsible for loss or damage to guest valuables unless deposited in our hotel safe and documented according to our procedures. Force majeure events, including natural disasters, pandemics, government restrictions, and utility failures, may affect our ability to perform services without incurring liability beyond applicable legal minimums.

Dispute Resolution

We encourage guests to contact our management team directly to resolve concerns before pursuing formal dispute procedures. Written complaints received within thirty days of checkout will be investigated and responded to within fourteen business days. If a satisfactory resolution cannot be reached, disputes may be submitted to mediation or arbitration as required by the the laws of the State of Florida, United States, where our company and hotel operate, depending on the nature of the claim and applicable jurisdiction.

Governing Law

These Terms of Use are governed by the laws of the State of Florida, United States, without regard to conflict of law principles. Any legal proceedings shall be brought in the courts of competent jurisdiction in Miami-Dade County, Florida, as appropriate to the subject matter of the dispute.

Contact Information

For questions regarding these Terms of Use, please contact Cadoper Hospitality LLC at cadoper@hotmail.com or call +13053774442. Written correspondence may be sent to 100 SW 10th St, Miami, USA. Our legal and guest relations teams will assist you in understanding your rights and obligations under this agreement.